You can contact us in a number of ways:

Sales and Support

Tel: 0845 092 0557

Our Call Centre is available:

  • Monday to Friday: 8:00 am to 9:00 pm
  • Saturday: 10:00 am to 5:00 pm
  • Sunday: 10:00 am to 5:00 pm

Claims

Tel: 0844 482 0802

Postal Address

  • Drakefield Insurance Services Limited,
  • West Wing,
  • 6 Miles Gray Road,
  • Basildon,
  • Essex,
  • SS14 3HJ.

Map

Click to view Streetmap.

Email

For General Enquiries or Feedback please email us at enquiries@etravelinsurance.co.uk

Complaints

For Complaints, please email our Operations Manager Lisa West - 0870 152 5848 or in writing at the address above.

Compliance Issues

For any Compliance Issues, please email our Finance Director Michael Barry FCA - 0870 152 5848 or in writing at the address above.

Website Issues

For Issues with our Website, please email our Online Marketing Manager - Sarah Taylor.

Travel Insurance

Can We Help?

Call Agents available today - 8:00am-9:00pm. Please call on 0845 092 0557

This Web site has chosen one or more VeriSign SSL Certificate or online payment solutions to improve the security of e-commerce and other confidential communication

Travel Restrictions - Update

View the latest information on Travel Restrictions at UK Airports - read more.

Further Information